Still no Discovery membership identification card

It is now 5 months since I have joined discovery health and I still don't have my membership card.<br> It is utterly disappointing service from a company which I believe has some of the worst service I have ever received since I had a recent problem with discovery vitality also which took almost 3 months to solve.<br> <br> They don't care about you as a client because they have too many. Well if they carry on like this they will have to start caring because they will start losing them by the thousands with this attitude. If i am in some sort of accident that card is the best and easiest way to identify me and get my details of my medical aid.<br> <br> It is such a simple thing and yet it is so hard for such a big company to get such a small thing right. How in the hell can you take 5 months to get a card to me?!!!! All the people I have dealt with in discovery call centers so far have been useless and very unprofessional and seemingly not mentally equipped to handle such an easy job. They don't do their job and they don't know their products.<br> <br> As soon as I get the opportunity I will be moving to a better medical aid. Shouldn't have joined them in the first place.