Still No Call Back from Discovery KeyCare – Airtime Depleted

I’ve been trying to get a call back from the Discovery KeyCare team since last Friday due to depleted airtime. I’ve made multiple requests, including another one yesterday, but still no response. My application reference is ***.

It’s frustrating not being able to get assistance when I can’t afford to stay on the line. I need someone to call me back.

That said, when I have managed to speak to someone in the past, the team has always been helpful and professional. I just hope this issue can be resolved soon.