BW
Brett W

1 reviews | Active since Nov 2017

05 Jul 2019, 10:09

Still being spammed after continiued false promises.

Discovery just won't stop spamming me - I've complained on facebook, I've complained here, I've emailed ***, I've escalated - I've emailed your principal officer - who didn't have the decency to respond - twice now.

Step 1: To take your query further - DONE! Still spammed Step 2: To contact the Principal Officer - DONE! Twice - doesn't have the decency to respond.

Now doing "Step 3: To lodge a dispute".

You people are pathetic - I have quite a few polices and accounts with big companies in South Africa - Discovery is the only one pathetic enough not able to handle simple email subscriptions.

0
Replies (2)
Discovery Health
Discovery Health's reply05 Jul 2019, 10:57
Official
 Dear brett-ward 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards
 Discovery Health Servicing Team 
BW
Brett W's update10 Jul 2019, 09:06
Reviewer Update
Anyone reading this - despite the above, as expected - Discovery Health does nothing once again.