Still awaiting reimbur*****t of claim submitted on 3 March 2017

<p>I am highly disappointed with the service provided from Discovery Health, well the lack of. I submitted a claim for my dentist appointment straight after to claims@discovery on the 3rd March 2017. However, it is now the 30th March 2017 and I STILL have not received any claim reimbur*****t or correspondance from Discovery as to what the hold up is. I contacted Discovery on the 17th March and spoke to a consultant who advised the claim had been missed and not processed, but she would do it for me. I followed up the following week, and the claim had still not been processed, this consultant then told me she had submitted it for claim. I followed up once again this week, to be advised I shall receive payment by Wednesday (yesterday), and yet still nothing. You pay vast amounts towards private medical health care every month and yet you are not provided a proper service. I have been a long member of Discovery, and have never experienced such incompetence like this before. I am hoping that this shall be sorted by the end of this week.</p>