Still awaiting on a query since Jan 22

<p>Your Ref latest claim(s) -WRefNo# ********** 029#- -MailRef# ********** 965#- exists.</p> <p> </p> <p>This relates to physio treatment done in hospital on the day of discharge for authorisation date of 09/11/2016. Physio treatement was the morning of 10/11/2016 pre discharge from the surgeon. </p> <p> </p> <p>This should be paid from hospital benefits but was not stating a lack of available savings. </p> <p> </p> <p>I am being asked for an auth no for the 10th in order for payment to be affected.</p> <p> </p> <p>Can I please have someone look into this and respond. </p> <p> </p> <p> </p>