STILL AWAIT CANCEL OF VITALITY

I have requested that my Vitality be canceled in the beginning of January 2021. On 12 January 2021 I got an email to state that my query has been sent to the cancelation department and that I will be contacted and yet I still await to be contacted It is now a month later. You are very quick to sign people up for vitality but not very quick to cancel same. THIS MUST BE CANCELED BEFORE MY NEXT DEDUCTION AS I HAVE NOW GIVEN A MONTHS NOTICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

REF NO IS: ***