Steer Clear From Discovery Medical Aid - Pathetic ******!!

I’ve lost Complete Trust in Discovery Medical Aid - Discovery has Left Me Dismayed

I was impressed at first, after perusing the impressive medical aid reviews regarding Discovery Medical Aid. However, Discovery Medical Aid has proofed that they professional at fooling soo Many & their unskilled behavior/attitude toward me, has left me sorely unimpressed!

Three months ago I was contacted by Discovery’s Call Centre & liaised telephonically with their Agent, Sherozaan ; I verbally accepted membership On that day & via the telephone I was signed up as a member !

The road ahead was **********, everything turned out completely different, to the way the agent had explained to me; money was being deducted; however no papers had been received from Discovery Medical Aid!

I contacted Discovery and requested to speak to Management , I wanted a refund of All my money deducted . The Manager returned my call; Norman Ndlela was extremely helpful and explained the policy and explained by saying, that because I was a chronic patient additional information was requested from my GP & that my Medical Aid would be “accessible” within three months.

Two & a half months after deductions this is what happened! I received a call from Discovery Medical Aid, Cape Town Office, requesting ALL my details once again; this time with a completely different story; geez, it left me dumbstruck & confused.

I immediately went to my bank & reversed my money! Why stay with a Medical Aid confusing me & who did not have my facts/information in tact/correct?

The only problem ; it was too late for the Bank to reverse the first months deduction!!!

After MY MANY CALLS TO DISCOVERY MEDICAL AID informing them them that I wanted/wished to cancel with immediate effect; , as I’m completely unimpressed with their way of treating Customers & more so how I was ********** by them; They still deducting Every month!!!

Real, Pathetic ******!