SD
Stefanie D

1 reviews | Active since Dec 2013

14 Mar 2017, 17:48

*****ing Money from Members

<p>And yet again, Discovery Health has proven itself as the organisation with the mostul unacceptable behaviour around. This time, they overpaid a hospital bill in 2016, and are now planning to ***** the money by deducing it from our 2017 medical savings, thinking that the responsibility should be mine to claim the money back from the hospital - and to fix their mistakes. I have made several posts to their FB page and been promised several times to be contacted, which of course did not happen. So tired of this BS that this time, I'm actually going to take up the matter with the medical aids council. The time and energy that I have spent getting this place to stick to the rules... </p>

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Replies (3)
Discovery Health
Discovery Health's reply15 Mar 2017, 10:44
Official

Dear Stefanidose

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply16 Mar 2017, 15:37
Official

Dear Stefanidose

We have been touch to answer your comments.

Regards
Discovery Health Servicing Team

SD
Stefanie D's update18 Mar 2017, 20:51
Reviewer Update

Dear Discovery,

You have been in touch promising that you WILL answer and solve my concerns. However, no solution has been achieved yet.

Regards,

Stefanie