zT
zoe T

1 reviews | Active since Jan 2017

01 Oct 2025, 10:12

Stay away from Discovery at all costs! They will ruin your credit with unknown charges.

I cancelled my discovery medical aid well within time.About a month later I was sent a bill and no one could explain what it was for. Months later I checked my credit and I discovered I was registered as a defaulter, I have never missed a debit for my medical aid. I contacted them to ask and they had apparently sent my details to a debt collection company who are charging me an interest of an excess of R400+ which includes SMSes which I never received. I asked for proof of these communications and I haven't received them till today. Prior to SSD sending me the statement, discovery sent me a letter of demand dated 30 September 2025 which I paid immediately but I was already registered as a defaulter 6 months ago or last year even

0
Replies (4)
Discovery Health
Discovery Health's reply01 Oct 2025, 10:23
Official
Dear zoe T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply02 Oct 2025, 15:08
Official
Dear Zoe T

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team
 
zT
zoe T's update06 Oct 2025, 17:00
Reviewer Update
Do I have to write another review to get a settlement letter?
Discovery Health
Discovery Health's reply08 Oct 2025, 15:55
Official
Dear Zoe T

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team