TF
TC F
1 reviews | Active since Aug 2013
18 Jul 2025, 11:48
Stay away from DCS Bryanston & Discovery Health!
I submitted a change in policy request (continuation option as I resigned from my employer) on the 18th of June after having contacted Discovery's DCS Branch in Bryanston. I was told exactly which documents I need to prepare, sign and submit. This was sent and after a month of back and forth, discovery is charging me for the month's I didn't enjoy cover, i.e. June and July, yet my policy is still not sorted and now I have to re-submit all new documents as the initial request wasn't recorded! Shocking service from DCS Bryanston and Discovery!
Helpful (0)
Replies (4)0
Replies (4)Discovery Health's replyOfficial
18 Jul 2025, 12:23Dear Tc F
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply18 Jul 2025, 12:23
Official
Dear Tc F
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
21 Jul 2025, 13:49Dear Tc F
We’ve contacted you to address the concern received.
Regards
Discovery Health Servicing Team
Discovery Health's reply21 Jul 2025, 13:49
Official
Dear Tc F
We’ve contacted you to address the concern received.
Regards
Discovery Health Servicing Team
TF
TC F's updateReviewer Update
05 Aug 2025, 13:25Still struggling with this! Service poor!
TF
TC F's update05 Aug 2025, 13:25
Reviewer Update
Still struggling with this! Service poor!
Discovery Health's replyOfficial
14 Aug 2025, 10:06Dear TC
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health's reply14 Aug 2025, 10:06
Official
Dear TC
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
