JZ
Jeremy Z
1 reviews | Active since Oct 2016
28 Sept 2022, 10:30
standard negligent practice from broken business
Only way to get a response form this broken business is to write something here. Disgrace. Hospital expenses not paid. didn't even let me know didn't pay in full. receive invoices and legal letters from doctors for unpaid amounts. inform doctor medical aid not paid. he laughs how absurd it is. writes full motivation. discovery ignore. follow up. nothing. complain. receive response to provide another report. doctor writes it. discovery ignore. 10 days. nothing. only confirmation email from a non reply mailbox. negligent. don't reply here saying you will contact me/ asking for details. just contact me. senior manager.
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Replies (2)Discovery Health's replyOfficial
28 Sept 2022, 10:54Dear Jeremy Z
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply28 Sept 2022, 10:54
Official
Dear Jeremy Z
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
JZ
Jeremy Z's updateReviewer Update
28 Sept 2022, 11:22That's what you say every time. But you have a flawless track record of ignoring SLA times.
JZ
Jeremy Z's update28 Sept 2022, 11:22
Reviewer Update
That's what you say every time. But you have a flawless track record of ignoring SLA times.
