JM
Julena M

1 reviews | Active since Apr 2010

26 Apr 2023, 10:26

*********** staff members

Yesterday morning I contacted Discovery health. I needed a Funeral beneficiary form. None could email me the form. I was sent from Piller to post. Transferred from one department to another. I can't believe that such a big company is not able to email a simple thing. We received a letter from them to say that BCS we are LA Health we qualify for the Funeral Benefit. My husband need to sign the FUNERAL beneficial form. It was not attached in the letter and when contacting Customer service it's a mission 😭

0
Replies (2)
Discovery Health
Discovery Health's reply28 Apr 2023, 10:40
Official
Dear Julena G
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply02 May 2023, 14:18
Official
Dear Julena G We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team