Staff dont read e-mails properly

Item: Discovery Health
Rating: 1
Author: Philip P

<p> ********** 467#- I have now send 3 e-mails asking for the same thing and 3 times I get a reply with the same incorrect info. Seems either the staff reading the mails dont understand or just send any info they want.</p> <p>Pathetic</p>

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

02 Feb 2017, 12:24

Dear philipphitidis

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Medical Scheme

Discovery Health's reply02 Feb 2017, 12:24

Official

Dear philipphitidis

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Medical Scheme

Discovery Health's replyOfficial

03 Feb 2017, 13:33

Dear philipphitidis

We have been in contact with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply03 Feb 2017, 13:33

Official

Dear philipphitidis

We have been in contact with you to answer your comments.

Regards
Discovery Health Servicing Team