*********** Staff and Poor/Unfair Practices

My account was suspended even though all the payments were made. I even sent the proof of payments to discovery but they still did not lift the suspension. I spoke to 3 consultants in 3 hours. All 3 gave me completely different reasons. All were not valid because i sent them proof of payments. After indicating the issues, you hear the consultants laughing. Very unprofessional! It seems like discovery tend to create these issues intentionally after you turn 65 in order to tempt you away from them. They know the likelihood of you needing medical aid increases at this age. It feels like they dont want business after 65. Prior to this, it seems like no issues. Their systems, staff, and customer service has really gone to rock bottom. I will definitely NOT recommend this type of pathetic service! My wife and i cannot even get our chronic medication anymore because they suspended the account for absolutely no reason!