SPEECHLESS

ON THE 24 OF SEPTEMEBER I HAD TO SEE A DOCTOR BUT MY MEDICAL AID FUNDS ARE DEPLETED . IN THIS CASE I TRIED MAKING USE OF MY DAY TO DAY EXTENEDED BEINIFITS . ALL THE DOCTORS ON THE SITE WAS NOT DOING ANY ONLINE BOOKING FOR ME TO ACCESS.. I LOGGED A TICKET FOR THIS AND WAS ADVISE TO GO TO THE NEAREST DISCHEM.. WHEN I GOT TO DISCHEM ZEVENWATCH MALL THEY COULD ONLY HELP ME WITH IN THE NEXT 3 WEEKS.. I CALLED DISCOVERY HEALTH TO ADVISE THEM ABOUT THIS BUT THEY LOGGED A TICKET AND KEPT MAILING ME THAT THEY ARE AWAITING RESPONSE.. THE EMAIL AND FEEDBACK STOPPED AND I HAVE NOW GOTTEN EVEN SICKER.. TRYING TO CALL DISCOVERY THEY STILL HAVE THE SAME ISSUE . NO DOCTORS ONLINE . NO HELP . NO FEEDBACK FROM 2 MONTHS AGO.. I AM CURRENTLY 1 HOUR AND COUNTING ON THE LINE WITH DISCOVERY AND STILL THEY TRYING TO FIND OUT WHAT THE PROBLEM IS... MY HEALTH IS AT SERIOUS RISK AND YOU GUY ARE TAKING MONEY FROM ME AND NOT PROVIDING THE SERVICE THAT YOU ARE SUPPOSE TO .. I HIGHLY RECOMEMMED NOBODY USES THE MEDICAL AID AS IN TIME OF NEED THEY OUT OF SIGHT.. I PAY ALOT OF MONEY EVERY MONTH FOR THIS... AT THE MOMENT MY CONDITION IS AGAIN NOT SERIOUS ENOUGH TO GO TO HOSPITAL BUT IF IT DOES AND ANYTHING HAPPENES MY FAMILY AND I WILL HOLD DISCOVERY RESPONSIBLE .. UTTER BS ... STILL TYPING AND STILL ON THE LINE.. REF *** ***