Special payment request

Yes discovery contacted me just to tell me the very same things I'm doing. While I NEED the scar science gel they making it

Now this is what I received from them. Wooo Jesus please help me.

Dear Mrs Langa Reference number: *** Claim query Thank you for contacting us. We trust that you are doing well. We have received the attached prescription. We are unable to process this as a claim as we need a clear copy of the detailed tax invoice. You mayemail your invoice to *** and allow two to three working days for processing. You mayalso submit and track your claims on the Discovery website (www.discovery.co.za) and the Discovery Health app. The following details must appear clearly on the account: Your membership number Patient’s name Healthcare provider’s name Healthcare provider’s practice number Account number Treatment date Tariff/Procedure/NAPPI codes Amount claimed Proof of payment (if applicable) Diagnostic code (ICD-10 code per line billed). These details are required when claiming from the Scheme. Please contact your healthcare professional for an amended claim if any of the required information does not appear on it. Weprocess claims according to our Scheme and billing rules. If a claim is submitted after four months from the date of service it will be rejected as a late claim. Claims banking details must be up to date to ensure future claims are paid into the correct account.


Really, I don't know again 😔