bM
bongani M
1 reviews | Active since Jun 2013
30 Jan 2015, 12:22
Special Payment
Good day<br> <br> I've been really patient with discovery with regards to the special payment due to Dr Mashao & Dzichauya. <br> Every time i call your call centre to follow up about the payment i get a different answer, I've provided you all the information you need. i find this service to be really bad, because you are too fast to update the recent interaction on line and yet no one actions the payment.<br> I'm not impressed with the way discovery is handling this matter, the doctor keeps calling me for payment while you delay paying.
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Discovery Health's replyOfficial
30 Jan 2015, 13:22Hello sihle2012,
Thank you for your comment.
I confirmed that your request for special payment was processed and paid to the bank details we have on record however, it returned unsuccessful. We have since received your updated bank details and the funds have been sent to the Finance team for payment.
I have sent you an email confirming the details of the refund. Please feel free to contact me directly should you have any further concerns.
Kind regards
Rishana
Thank you for your comment.
I confirmed that your request for special payment was processed and paid to the bank details we have on record however, it returned unsuccessful. We have since received your updated bank details and the funds have been sent to the Finance team for payment.
I have sent you an email confirming the details of the refund. Please feel free to contact me directly should you have any further concerns.
Kind regards
Rishana
Discovery Health's reply30 Jan 2015, 13:22
Official
Hello sihle2012,
Thank you for your comment.
I confirmed that your request for special payment was processed and paid to the bank details we have on record however, it returned unsuccessful. We have since received your updated bank details and the funds have been sent to the Finance team for payment.
I have sent you an email confirming the details of the refund. Please feel free to contact me directly should you have any further concerns.
Kind regards
Rishana
Thank you for your comment.
I confirmed that your request for special payment was processed and paid to the bank details we have on record however, it returned unsuccessful. We have since received your updated bank details and the funds have been sent to the Finance team for payment.
I have sent you an email confirming the details of the refund. Please feel free to contact me directly should you have any further concerns.
Kind regards
Rishana