DA
Duncan A

1 reviews | Active since Sept 2016

31 Oct 2016, 16:38

Spam calls

<p>Hi chaps,</p> <p> </p> <p>I'm already a member of Discovery Health but I've been getting a couple of spam calls lately. Today, I had four. For the first three, the agent put down a second or two after I answered (and I answered immediately because I was annoyed after the first time). Finally, on the fourth attempt, when I was super speedy quick, the agent said that I had put in a request to be contacted on your website. The only time I have done this was 2 months ago when I joined. This is not the first time this has happened, the exact same thing occurred a week or two ago. This is getting really frustrating - please do something about this.</p> <p> </p> <p> </p> <p>Kind regards,</p> <p>Duncan</p>

0
Replies (3)
Discovery Health
Discovery Health's reply01 Nov 2016, 07:26
Official

Dear duncan-andrew

Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.

Regards
Discovery Health Servicing Team

DA
Duncan A's update02 Nov 2016, 12:28
Reviewer Update

Hi there,

I am still getting calls. This is really annoying. I got 4 calls yesterday again, and then another this morning. I managed to get through and asked that they could please remove any requests to contact me.

Regards,

Duncan

Discovery Health
Discovery Health's reply02 Nov 2016, 15:00
Official

Dear duncan-andrew

Please check your emails for final feedback from us.

Regards
Preeti Jagjiwan