1 reviews | Active since Aug 2014
South Africans be warned Discovery health are ****mers! Read all their reviews before taking a chance! I fell victim. I should've read these before joining these big ****mers.
People, Discovery health is a ****! Be warned. I just joined these bunch of ****mers with waiting period ending end November. On the 15 Dec I fell sick and I called them they dispatched an ambulance. I was rushed to Dr Mbuwako since it was a public holiday and they were the only ones open then to hospital. These ****mers refused to pay Dr Mbuwako saying she is a non-network provider but my welcome pack says I should see any doctor. Again, they are not paying the hospital they claim that I am less than 12 months with them but the waiting period I was made aware that it's 3 months except for pre existing conditions which they stipulated on my welcome pack. I have just called them and spoke to Nadida who told me that waiting periods are 12 months. Since when? The 2 conditions they told me it's gonna be 13 months it was chest pains and lower limb pains. These people are ****** trust me. I dropped a review here previously where they had also put DVT on 12 months because of an information I obtained from Google. After writing that review here they called me and put DVT back on the plan. They are a disgrace! If you want to take a medical aid, let it NOT be DISCOVERY. They're about money. Even if you can listen to the recording when I signed up with them you'll pick a lot of lies. I recorded my first call with them.
Crestcare is now waiting for their money but Discovery is playing games. Dr Mbuwako is waiting for her money and Discovery only discovers now that there should be network doctors...who are they? It's ridiculous! I've got my welcome pack in black and white, nowhere does it state network doctors...only hospitals.
Kindly step in and assist.
South Africans...be warned! Discovery Health are ****mers! Big ones!
