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silverharecreative S

1 reviews | Active since Feb 2017

08 Sept 2020, 09:32

Sounds great when you sign up, but do not fall for Discovery

When you sign on the benefits sound amazing; dental check up, antenatal scans, all covered! What they don't tell you is that they barely cover these at the rate of a government hospital. You pay for private health care, but they will only cover the cost that you would pay at a government hospital, which means you pay in usually about 60% of everything they say they will "cover". My previous dental checkup; they only covered R283; that is their rate for a dental checkup. Please tell me which dentist charges R283? My R2400 antenatal scan; they covered only 17%!! R416 for a specialist antenatal scan; please show me which doctor charges that. I am starting to dread the massive co-payment that will come with my hospital bill, I am guessing Discovery will cover the cost of the hairnet used by my surgeon; the rest is on me, right discovery? Pathetic, ****************.

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Replies (4)
Discovery Health
Discovery Health's reply08 Sept 2020, 10:22
Official
Dear Jessica B

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards 
Discovery Health Servicing Team


sS
silverharecreative S's update08 Sept 2020, 10:29
Reviewer Update
Geez golly wow thanks for this incredibly predictable and impotent automated response, I feel so special now. *Face palm*
Discovery Health
Discovery Health's reply09 Sept 2020, 14:34
Official
Dear Jessica B

We contacted you to discuss your concerns.

Regards 
Discovery Health Servicing Team
sS
silverharecreative S's update09 Sept 2020, 19:29
Reviewer Update
Your contact was no help at all. Over the phone I was told my antenatal visits were not covered because I only get 2, but in the brochure for the Classic Smart Plan it says 8 are covered, AS WELL AS other specialist scans. Discovery is a ****. Also, 100% of the "Discovery rate" means the rate you would pay a **** sidewalk "Dr" because no doctors actually charge the "Discovery rate". I am beginning to think it is a better plan to take the R3000+ you pay to medical aid monthly and put it into a savings account. If I had done that 5 years ago, when I started paying medical aid, I would have R180 000 plus interest saved - which would easily have covered the R18 000 I now have to pay the hospital DESPITE having medical aid.