sM
shivani M

1 reviews | Active since Jun 2013

25 Apr 2023, 17:06

So over Discovery and their incompetence

This is Flippin ridiculous after waiting almost 2 months for an Auth they than gave the the Auth for the incorrect facility and than changed it to the correct facility but only provided Auth for 1 day yet I have mentioned several times admission was from the 27th Feb to the 3rd of March.i

0
Replies (3)
Discovery Health
Discovery Health's reply26 Apr 2023, 06:47
Official
Dear Shivani M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team
sM
shivani M's update26 Apr 2023, 11:51
Reviewer Update
Hi , im so tired of this up and down with discovery i dont have the time or patience.
I am know going to take this further and thereafter will be cancelling. hello peter is filled on a daily basis with complaints but it seems like as long as our premium is received discovery does not give a damn..
Discovery Health
Discovery Health's reply05 May 2023, 14:22
Official
Dear Shivani M We have been in touch with you to answer your comments.   RegardsDiscovery Health Servicing Team