LS
Luze S

1 reviews | Active since Jun 2016

28 Mar 2017, 12:44

So glad I moved

<p>Good Day</p> <p> </p> <p>I used to be with Discovery Medical Aid, but I am so glad that I have now changed to another service provider. My son was born in August 2016 and he had to go to Neonatal ICU. We were on a Discovery plan with a 200% Discovery Rate payment. He is now 7 months old and I am still having trouble getting in hospital accounts paid. I have since changed to another service provider, he has been in hospital since we changed and I have had absolutely no issue with payment from their side.</p> <p> </p> <p>I am very disgusted with Discovery and the fact that no assistance is given. I will not use Discovery again. </p>

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Replies (2)
Discovery Health
Discovery Health's reply28 Mar 2017, 12:55
Official

Dear Luze1234

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply30 Mar 2017, 16:06
Official

Dear Luze1234

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team