hK
herman K

1 reviews | Active since Oct 2009

13 Nov 2023, 12:21

So discovery..beeing...

So discovery..beeing a member for more that 10years..i muat realy and sadly say. ...yiur customers service is pathetic I was on our company medical aid.....changed it to my peraonal capacity..then changed my package....in doing so..there is a small amount due to you of 2900... I have tried to get some one to contact me..all i get in the last w weeks is calss that ring 2 times then it gets out down..according to tru caller is discovery...i have complained here about this..but it doeant stop..i have told you stop doing that as now u also phone my wife ..and it rings 2 times..whats goimg on Now i have told u in a email if this doeant stop i will.cancel my membership...and all i get back in reply is...OK..WE WILL CONTACT U TO CANCEL WHAT DEHELL IS GOIMG ON

0
Replies (2)
Discovery Health
Discovery Health's reply13 Nov 2023, 12:29
Official
Dear Herman K
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply14 Nov 2023, 15:46
Official
Dear Herman K
We’ve sent feedback to you on email as we could not contact you telephonically. 
 
Regards
Discovery Health Servicing Team