NZ
Nomathemba Z

1 reviews | Active since Sept 2020

16 Dec 2022, 12:11

So disappointed with Discovery Health

So I had chest issues that resulted in an emergency twice within 24 hours... First hospital, discovery paid for my emergency, second hospital they declined to pay. It's the same issue!! It just happened to hit me twice within a couple hours.... Even though both times I was not admitted, they also state that not all emergencies result in admission...it was not a normal day to day consultation...it was an emergency for G*d Sake! At 1am, losing my breath, chest tight, feeling like death! They are telling me, that was to be paid from my MSA, and because my MSA are depleted, I have to pay for it ...I'm so shocked and disappointed, hurt and feeling those chest pains more now again ..what am I paying for? I could have easily went to a public hospital!

I hate them with all my being , I don't trust them anymore 💔😥

0
Replies (2)
Discovery Health
Discovery Health's reply19 Dec 2022, 07:14
Official
Dear Nomathemba Z
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Dec 2022, 15:10
Official
Dear Nomathemba Z

We have been in touch with you to answer your comments.


Regards
Discovery Health Servicing Team