So disappointed!

After multiple phone calls at the end of March 2022 regarding my medical aid where I requested in January 2022 to move over to my husband's medical aid (also at Discovery) and still struggling with it, Discovery tried to deduct a premium this month after confirming at the end of March 2022 that the premium paid in March 2022 will be the last premium paid before moving to my husband's medical aid at the start of May 2022. So first of all I had to pay a lot of banking fees this month as I didn't had enough funds in my account for Discovery to deduct the premium (that they wasn't supposed to deduct), secondly neither me nor my husband received confirmation that my request to move over to his medical aid is received and approve, thirdly I don't even want to mention more things. I am really disappointed in this company that is supposed to give me peace of mind regarding my health cover but each month I am worried about if I really am covered!