So called “great” customer service by Discovery “accredited” agents

Extremely DISAPPOINTED! I app**** for an online quote on the discovery medical aid website and received a call from a so called “accredited” agent who was very reluctant to assist me and provide me with the relevant information I was requesting in order to make a decision as to what plan will best suit me. The call lasted less than 2 minutes and I was told that the cheapest medical aid option that is available will have a premium of R3000!? Clearly the documentation for medical aid plan comparisons on the discovery website then has false information since the accredited agent seems to know for sure that there are no plans available that has a premium cheaper than almost R3000. On top of that, not even a goodbye or thank you - the call was just put down in my ear. Really great customer service from your accredited agents Discovery well done.