PN
Prenessa N

1 reviews | Active since Mar 2015

18 Jun 2020, 11:11

So called "Customer Service Manager"

Customer service managers??? Cant sort out one query since 4th of June?

After dealing with Loyiso, she on a voice recording admitted two employees from discovery did not do their jobs, and yet she has not done her job? Did not keep appointments to call, did not resolve the query, has not responded to emails, no feedback. What pathetic service is this Discovery?

You took money that did not belong to you and refusing to give it back? Now you dont accept responsibility? Not responding to emails, does anyone ever actually work there?

0
Replies (3)
Discovery Health
Discovery Health's reply18 Jun 2020, 12:21
Official
Dear Prenessa N We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
PN
Prenessa N's update18 Jun 2020, 12:22
Reviewer Update
Hello,

If someone takes something without your permission it's called *****ing. Please have an actual answer why discovery is *****ing from an unemployed person
Discovery Health
Discovery Health's reply22 Jun 2020, 12:58
Official
Dear Prenessa N We’ve responded to your query. Regards Discovery Health Servicing Team