1 reviews | Active since Nov 2017
Smart essential plan
Every single prescription I have ever received from a smart network recommended doctor with a co payment of R100-00 I have paid for. So basically I pay R100 to see Dr. plus I pay for my medication. So I though maybe Im not doing something correctly. I enlisted clicks pharmacy as my preferred pharmacy, hoping this might change things, but nothing. I was prescribed trepiline, which can be an anti-depressants, medical aid reject claim. I thought may because pills may be for chronic diseases, so I ignored this. However, this weekend I was prescribed antibiotics, and to my surprise, claim was rejected. In addition to that if I take a urine test I pay for that, if I get an injection I pay for that. I have never complained. This weekend I had to go to the emergency room at a network hospital, to my surprise the medical aid contributed nothing toward the doctors bill. What am I paying for?
Dear Tvee
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Tvee
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Tvee
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
Dear Tvee
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
