1 reviews | Active since Aug 2016

20 Jun 2017, 09:28

'Smart' Classic Plan. Nothing Smart about this plan!!

<p>I have been with Discovery since 2010 via my employer. I was on the Class Delta Plan. Then last year I did the most stupid thing by switching plans without reading the 'fine print'. Because my savings depreciate in the middle of the year, I truly believed the Smart classic plan was value for money because it caters to basic health care. Oh boy was I wrong. Firstly I got the shock of my life when I discovered my family GP of over 15 years is not on this network,secondly I found out that for every consultation I needed to pay R50 up front with no dispensary of medication. Lastly, when you are given a script,you pay R10.00 for every item you purchase. This plan costs me about R2,200.00 for both me and my daughter. WHAT AM I PAYING MEDICAL AID FOR!!Even the key care plan is much better. Please s**** this plan as it is doing nothing for your clients. Extremely unhappy customer!</p>

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Replies (2)
Discovery Health
Discovery Health's reply20 Jun 2017, 11:07
Official

Dear dineo-motshoeneng

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply22 Jun 2017, 13:23
Official

Dear dineo-motshoeneng

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team