mB
mervyn B
1 reviews | Active since Nov 2014
11 Apr 2019, 09:12
Slow Response
I have logged a call for my cell phone number to be changed from ********** 991 to ********** 855..I need this to be done to able to receive an OTP code to enable to update my profile..why is it taking more than 48 hrs One Time Password (OTP) Please note that your OTP details have been sent to cellphone number *** *** 5991 at 2019-04-11 09:06 .
If this is incorrect please contact Digital Support on ***.
Please use the OTP ending with *****5970
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Replies (2)
Discovery Health's replyOfficial
11 Apr 2019, 12:41Dear ruedolf
Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.
Regards
Discovery Health Servicing Team
Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.
Regards
Discovery Health Servicing Team
Discovery Health's reply11 Apr 2019, 12:41
Official
Dear ruedolf
Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.
Regards
Discovery Health Servicing Team
Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
16 Apr 2019, 11:22 Dearruedolf
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply16 Apr 2019, 11:22
Official
Dearruedolf
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team