Hellopeter
Share Your Experience
CS
Celvano S

1 reviews | Active since Jan 2015

14 May 2026, 08:21

SLA is a joke

Ive logged an incident 07/05/2026. INC***.

I was told it would be resolved within 2-3 days. Its been an entire week for my PHP rewards to be allocated.

I need this resolved and allocated today.

0
Replies (6)
Discovery Health
Discovery Health's reply14 May 2026, 10:17
Official
Dear Celvano S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
CS
Celvano S's update14 May 2026, 14:22
Reviewer Update
No update?
Discovery Health
Discovery Health's reply18 May 2026, 18:04
Official
Dear Celvano S

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

CS
Celvano S's update02 Jun 2026, 10:07
Reviewer Update
Still has not been resolved
Discovery Health
Discovery Health's reply17 Jun 2026, 07:55
Official
Dear Celvano S

We are busy investigating your query and will contact you soon.

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Jun 2026, 19:40
Official
Dear Celvano S 

Please check your emails for feedback from us.

Regards

Discovery Health Servicing Team