JF
John F

1 reviews | Active since Mar 2018

27 Nov 2019, 15:18

Six weeks and still struggling to change Vitality Active Rewards Goal

Unable to get my Vitality Active Rewards goal changed from 1200 to 900. Been struggling since 07 October. Two emails, numerous call centre interactions, all promise it's fixed and the following week i'ts back to 1200!

0
Replies (2)
Discovery Health
Discovery Health's reply27 Nov 2019, 15:32
Official
Dear John Fletcher

Your concerns are important to us. We will contact you soon to answer your comments.

Kind regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply03 Dec 2019, 12:20
Official
Dear John F

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team