KP
Kayleen P

1 reviews | Active since Dec 2024

04 Dec 2024, 08:38

Signing up and debit orders are absolutely disgusting process

Absolutely pathetic service signing was such as freaking struggle as they hire Absolutely *********** staff the first consultant has not gotten back to me till date second one didn't set the debit order correctly how to do run such a huge company and not know how to set proper debit orders and then I'm told by a consultant then my debit is only set to go out on the 1st of January when I did not choose arrears as my billing method and the document received says 1st of January thankfully this consultant was able to sort the issue Absolutely disappointing services please higher more commented staff

0
Replies (2)
Discovery Health
Discovery Health's reply04 Dec 2024, 09:33
Official
Dear Kayleen P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Dec 2024, 14:48
Official
Dear Kayleen P

Please check your emails for feedback from us.
Regards Discovery Health Servicing Team