should we just let the person die because your systems do not work

Very disappointing Discovery. When one needs authorisation for a panado you can get it over the counter. When people are in a life threatening situation there has to be a committee that needs to sit. One three occasions you have lost power of attorney and ask for the person who is not able to sign then who have signed so many times to sign again. When you call centre does not know what to do they cut one off.