SHORTEN THE VOICE PROMPTS PLEASE!!!

Endless voice prompts on Discovery call centre number. There are already so many prompts to go through and then they add in extra little inserts about new voice activation, website highlights, etc. PLEASE, please, please make the prompts less. Why do we have to go through 4 full minutes of press this press that. No-one has time for this. Your consultants will thank you for making the process less painful on your customers - I'm pretty sure 100% of people are annoyed if not at boiling point by the time they get through to a person.