Short Pay claims

<p>I went into hospital on the 7 July 2017 with 10.5 mental health days available to me for my hospital stay. I was discharged on morning of the 17 July knowing that my hospital days had been used up. Discovery has now decided to short pay the hospital saying that I ran out of mental health hospital days? What the hell? Is this not what pre authorisation is for? Call Centre cant help me neither does sending emails, now what?</p>