dK
derek K

1 reviews | Active since Dec 2012

15 Nov 2021, 15:45

SHOCKING 'USER UNFRIENDLY' DISCOVERY WEBSITE!!!

For the 3rd time, i have spent 2 HOURS on the Discovery website, trying to find out more about my vitality points assessments i need to still do, covid vaccine points, and NO INFORMATION is available!! It must be the MOST USER UNFRIENDLY WEBSITE EVER!!!!!! Im seriously considering a more customer oriented medical aid!!

0
Replies (2)
Discovery Health
Discovery Health's reply16 Nov 2021, 07:50
Official
Dear Derek K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 Nov 2021, 09:42
Official
Dear Derek K

Please check your emails for final feedback from us.
 
Regards
Discovery Health Servicing Team