SM
Saeeda M

1 reviews | Active since Aug 2023

16 Sept 2023, 10:18

Shocking termination of medical aid.

I have had my medical aid terminated out of the blue, while my husband was still in hospital. I was told i withheld information at the time of application regarding his pre existing condition. He never had a pre existing condition, this is what i have been trying to explain. He was given a clean bill of health by a gp, it was after joining the medical aid did my husband visit a physician who wanted to have him hospitalized to have test run. I am honestly shocked by discovery, who i have always thought so highly of hence my reason for joining them. I never thought of writing a review here but im honestly just so frustrated. Discovery just terminates, and now we stuck with bills to pay that we thought our medical aid would cover.

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Replies (2)
Discovery Health
Discovery Health's reply18 Sept 2023, 06:34
Official
Dear  Saeeda M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply18 Sept 2023, 12:44
Official
Dear Saeeda M

We have been in touch with you to answer your comments.
   
Regards 
Discovery Health Servicing Team