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Cindy W

1 reviews | Active since Aug 2018

03 Mar 2021, 10:54

SHOCKING SHOCKING SHOCKING

SHOCKING SHOCKING SERVICE. If you want want to be treated like a ******** after a huge operation look no further than getting medical cover with Discovery. They have played every delay story to not pay out. They are excellent at getting money out of us per month but when it comes to paying they are useless.

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Replies (3)
Discovery Health
Discovery Health's reply03 Mar 2021, 13:14
Official
Dear Cindy W
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
CW
Cindy W's update03 Mar 2021, 13:26
Reviewer Update
Please contact me as this whole operation has been a utter nightmare. When your vomiting and so ill and I’m getting calls to pay my hospital bills it’s not on. I pre booked for my operation and now I’m treated like a ********. Discovery even sent my medical documents to a dr I have never been to or met. When I asked for the patient file they quickly sent it to the correct dr. My concern is I have a pension fund and life insurance policy with you guys will they ever pay out if I died?? Will my pension be paid out. Call me ***
Discovery Health
Discovery Health's reply05 Mar 2021, 12:57
Official
Dear Cindy W
 
We have contacted you and addressed your concern. 
 
Regards 
Discovery Health Servicing Team