SD
Suzy D

1 reviews | Active since Apr 2012

12 Feb 2016, 10:53

Shocking service from Discovery

Discovery, after about 20 calls each lasting an hour long, is about to lose a memeber.<br> <br> Last year I bought a fitbit at clicks, and was supposed to recieve R750 back. Everytime I called it had been sent to the wrong departemnt, not acted upon etc.<br> <br> Everyone always promises to get back to me because they can't understand why the claim hasn't been sorted - noone EVER des.<br> <br> I have many ref numbers, but here are two: ***and ***.<br> <br> I am beginning to think this was a case a flase advertising, and am very prepared to take this to the CMS if no-ne gets back to me.<br> <br> Shame on you discovery - if i were to bill you for the time and mney i have wasted n this you would owe me 100 times more than R750,<br> <br>

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Replies (1)
Discovery Health
Discovery Health's reply15 Feb 2016, 08:18
Official
Hello Susanelizabeth,

Thank you for your comment.

We are currently investigating your query and will be in contact with you shortly.

Regards
Meryl