Shocking service!

I called Discovery in order to activate Vitality. Spoke to a consultant, told him to call me back if the call cuts. The call cut. Had to call back and I promise you it is a mission to speak to someone. I am still waiting for a reply regarding the activation and the consultant said he would back date the to December 2022, not done!!! Incorrect date. Seriously Discovery, even your complaints email doest even reply.