TN
Tracey N
1 reviews | Active since Sept 2011
02 Feb 2016, 15:32
SHOCKING SERVICE AT DISCOVERY HEALTH!!!
I am really disappointed by the service I received from discovery health. As a well-known and \trusted\" brand I didn't expect this kind of service from them. <br> <br> I was billed incorrectly by Fourways Life Hospital Pharmacy, when trying to fix the error, nobody responds to the [Email Removed] email address. When I call in, I'm being sent from pillar to post. After speaking to 8 people no one is able to assist me! <br> <br> This is quiet disappointing. "
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Replies (1)Discovery Health's replyOfficial
04 Feb 2016, 12:00Hello traceyndlovu,
Thank you for your comment.
We have received confirmation that you have been contacted regarding your pharmacy claim and you were provided with a clarification of why the claim was processed. Please accept our sincerest apologies for the frustration you have experienced with this query.
Regards
Discovery Health Servicing
Thank you for your comment.
We have received confirmation that you have been contacted regarding your pharmacy claim and you were provided with a clarification of why the claim was processed. Please accept our sincerest apologies for the frustration you have experienced with this query.
Regards
Discovery Health Servicing
Discovery Health's reply04 Feb 2016, 12:00
Official
Hello traceyndlovu,
Thank you for your comment.
We have received confirmation that you have been contacted regarding your pharmacy claim and you were provided with a clarification of why the claim was processed. Please accept our sincerest apologies for the frustration you have experienced with this query.
Regards
Discovery Health Servicing
Thank you for your comment.
We have received confirmation that you have been contacted regarding your pharmacy claim and you were provided with a clarification of why the claim was processed. Please accept our sincerest apologies for the frustration you have experienced with this query.
Regards
Discovery Health Servicing
