TN
Tracey N

1 reviews | Active since Sept 2011

02 Feb 2016, 15:32

SHOCKING SERVICE AT DISCOVERY HEALTH!!!

I am really disappointed by the service I received from discovery health. As a well-known and \trusted\" brand I didn't expect this kind of service from them. <br> <br> I was billed incorrectly by Fourways Life Hospital Pharmacy, when trying to fix the error, nobody responds to the [Email Removed] email address. When I call in, I'm being sent from pillar to post. After speaking to 8 people no one is able to assist me! <br> <br> This is quiet disappointing. "

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Replies (1)
Discovery Health
Discovery Health's reply04 Feb 2016, 12:00
Official
Hello traceyndlovu,

Thank you for your comment.

We have received confirmation that you have been contacted regarding your pharmacy claim and you were provided with a clarification of why the claim was processed. Please accept our sincerest apologies for the frustration you have experienced with this query.

Regards

Discovery Health Servicing