Shocking Service

<p>My Father's wife passed away in February this year.</p> <p>We changed him to the main menber on his Discovry medical aid using forms they provided, including his personal bank account details.</p> <p>He visited a specialist and received medication which we bought at Dischem. As it took so long for his medical aid to be sorted, we paid cash three months ago.</p> <p>We inquired about the reimbur*****t of the money telephonically. We were asked for is bank account details again. I e mailed them several times and get the same automated response that someone wuld be contacting us within 24hours.....I am still waiting!!!!</p> <p>We inquired about the payment a futher 3 times, twice to be cut off and lastly to be told that the money had been deposited.</p> <p>INTO HIS LATE WIFE'S ACCOUNT!!!!!</p> <p>WHAT DO WE HAVE TO DO TO GET THE CORRECT ACCOUNT NUMBER RECORDED???</p> <p>His wife's estate has still not been wound up....so please tell me how we get the money reversed out of her account and into his account.???</p> <p>Apparently Discovery tried to get the money reversed...but this is the reason why they couldn't. get it reversed.......It was "accepted" by the bank.</p> <p> </p> <p>PLEASE can someone explain why Discovery employs idiots!!!!! </p> <p> </p>