Shocking service

Months on end and still no capable discovery health advisor. They send me an older to sign with exclusions and no testing or proof. When i queried, another consultant tried to capture my details. Feels like vultures lurking for next victim..Not one consultant had proper knowledge of product everyone trying to sign me up on a different medical plan. Dishonest about what is covered or not and asking for the same information more than 10 x. What has happened to Discovery Medical Health.? Looks like They just a bank nowadays..