mR
michele R

1 reviews | Active since Feb 2012

04 Jul 2016, 15:44

shocking service

<p>i spent over 1 hour on Thursday with Noxi on a claim that Discovery messed up. She assured me that by noon on Friday it would all be sorted! Today is Monday and I have heard nothing. Why should my doctors wait when Discovery has messed up!!!!!! I was really forgiving when all the promises were made - now I am not - and I think your customer service is shocking. Hope that i get a reply before another week goes by.</p>

0
Replies (1)
Discovery Health
Discovery Health's reply07 Jul 2016, 12:05
Official

Dear Mchele

Thank you for your post.

I can confirm that we have been in contact with you and have assisted in the resolution of your query.

Please contact us if you have any other queries.

Regards
Trish