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CA
Charmaine A

1 reviews | Active since Jan 2018

16 Sept 2025, 19:10

Shocking Service.

Shocking Service from the Benefits Authorisation team with regard to a benefit I have had for the last two years.

0
Replies (3)
Discovery Health
Discovery Health's reply17 Sept 2025, 07:16
Official
Dear Charmaine A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team

CA
Charmaine A's update19 Sept 2025, 08:35
Reviewer Update
I tried phoning Discovery Health today. Got through to Dumela at 08:25. Unfortunately the young lady can only give me a standard answer repeated twice. When I asked to speak to someone who could help me she said she couldn't help me. I asked to speak to a manager as she couldn't give me the CEOs email address. Guess what I was placed on hold for ever. Shocking Service.
Discovery Health
Discovery Health's reply22 Sept 2025, 12:36
Official
Dear Charmaine A

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team