1 reviews | Active since Jun 2017

19 Jun 2017, 19:19

Shocking Service

<p>As a memeber of Discovery Health since 1997 I am totally gobsmacked at the shocking service I have received. I have spoken to 4 consultants and 2 Managers and have yet to receive the promised call back or the requested email</p> <p>response . Not acceptable at all . Only solution in my opinion is the Ombudsman.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply20 Jun 2017, 10:41
Official

Dear diane-kessel-wonfor

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply21 Jun 2017, 15:38
Official

Dear diane-kessel-wonfor

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team