CA
Charl A

1 reviews | Active since Sept 2012

27 Jan 2017, 11:08

Shocking feedback

<p>We have a 6 month old baby born pre-mature @ 27 weeks, pediatrician states that the baby is due for Synagis treatment and application gets declined, without one email or phone call from Discovery. Another baby boy however, born on exactly the same day also pre-mature, gets approved and already had his first shot. I am trying to get this resolved through their website channels provided, as well as this medium before I go to the medical counsel. </p>

0
Replies (2)
Discovery Health
Discovery Health's reply27 Jan 2017, 11:58
Official

Dear Garfield69

Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.

Regards
Discovery Health Servicing Team

Best regards,

Discovery Health
Discovery Health's reply31 Jan 2017, 15:42
Official

Dear Garfield69

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Best regards,