Shocking Discovery service!!!!

I have been waiting over a month for my covid R850 test to be paid. I emailed Discovery 8 times, and got EIGHT reference numbers. With no help, I complained to hellopeter and only then did WASEEM SEEDAT from Discovery call me. He promised to sort my payment within 3 days. That was 8 days ago, and I have emailed him PERSONALLY 4 TIMES since!! Of course, typical Discovery shocking customer service, I am STILL WAITING for Waseem to get back to me, and STILL waiting for my R850 refund!!! What a pathetic company Discovery! Time to move to momentum!