RK
Ryan K

1 reviews | Active since Mar 2021

18 Mar 2021, 11:11

Shocking Discovery Service

Absolutely unprofessional, with a No Care attitude.

Get passed around to I don’t know how many consultants who can’t answer questions, poor phone lines and the list can go on.

The NIPT department in the maternity benefits is ridiculous with no one to speak with personally.

Only no reply emails with confusing documents with no clear explanations of requirements.

I am very close to searching for another medical aid.

Wouldn’t recommend Discovery to anyone.

I have had enough of this company.

0
Replies (2)
Discovery Health
Discovery Health's reply18 Mar 2021, 12:35
Official
Dear Ryan K We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Mar 2021, 11:21
Official
Dear Ryan K We’ve contacted you regarding your complaint.  Regards Discovery Health Servicing Team